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GameMatch

Privacy Policy

At GameMatch, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store and protect your information when you use our platform.

I. Information We Collect

1. Information You Provide

Profile Information: Name, date of birth, gender, biography, profile photos, favorite games, gaming preferences, skill level, availability hours, region, and spoken languages.
Account Information: Email address, password (encrypted), username, and any other information provided during registration.
Communications: Messages, chat conversations, and any other content you send through the platform.
Payment Information: If you subscribe to a premium plan, we collect payment information through our secure payment providers (Stripe). We do not store complete credit card information on our servers.

2. Automatically Collected Information

Usage Data: How you interact with the platform, including your searches, matches, likes/dislikes, messages sent and received, and your general activity on the site.
Technical Information: IP address, browser type, operating system, pages visited, time spent, and other technical connection data.
Cookies and Similar Technologies: We use cookies and similar technologies to improve your experience, analyze site traffic, and remember your preferences.

II. How We Use Your Information

Processing Purposes

Provide the Service: Process your data to show you compatible profiles, facilitate matches, allow communications between users, and manage your premium account if you subscribe.
Security and Moderation: Prevent fraud, detect suspicious activities, moderate inappropriate content, and enforce our terms and conditions.
Service Improvement: Analyze usage patterns, identify areas for improvement, develop new features, and personalize your experience.
Communications: Send you important notifications about your account, changes to our services, promotional offers (with your consent), and responses to your support inquiries.
Legal Compliance: Comply with legal obligations, respond to legitimate requests from authorities, protect our legal rights, and enforce agreements.

III. Sharing and Disclosure of Information

We Do Not Sell Your Information

GameMatch does not sell, rent or trade your personal data to third parties for marketing purposes.

Disclosure to Third Parties

Other Users: Your profile and photos are visible to other users on the platform. Messages you send are shared only with the corresponding recipients.
Service Providers: We share information with service providers who help us operate (Stripe for payments, hosting services, analytics, etc.), who are bound by confidentiality contracts.
Legal Requirements: We may disclose information if required by law, court order, or to protect our rights, property or safety and that of our users.
Business Transfers: In the event of a merger, acquisition or sale of assets, your data may be transferred as part of the transaction.

IV. Data Security

Security Measures: We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction or alteration. This includes encryption, firewalls, access controls, and regular monitoring.
Passwords: Your passwords are stored encrypted using secure hash algorithms. We never store passwords in plain text.
Limitations: Despite our efforts, no system is 100% secure. We recommend using strong and unique passwords, and not sharing your login information.

V. Your Rights and Control

You have the right to:

Access Your Data: Request a copy of the personal information we have about you.
Rectify Your Data: Correct or update any incorrect or incomplete information at any time from your profile.
Delete Your Account: Request deletion of your account and personal data at any time, subject to legal retentions.
Object to Processing: Object to certain types of processing of your data, such as direct marketing.
Data Portability: Obtain your data in a structured and commonly used format to transfer it to another provider.
Withdraw Consent: At any time, withdraw your consent for data processing based on consent.

To exercise these rights, contact us at: soporte@gamematch.app

VI. Data Retention

We retain your personal information while your account is active and for a reasonable period after its closure to comply with legal obligations, resolve disputes, and enforce agreements.

If you delete your account, we will make reasonable efforts to delete or anonymize your personal information, except when the law requires retention for longer periods.

VII. International Transfers

Your data may be processed and stored outside your country of residence. In such cases, we ensure that appropriate safeguards are implemented to protect your privacy in accordance with this policy.

VIII. Cookies and Tracking Technologies

We use cookies and similar technologies for:

You can manage your cookie preferences through your browser settings.

IX. Minors Privacy

GameMatch is exclusively aimed at users over 16 years of age. We do not intentionally collect information from minors.

If we discover that a minor has provided personal information without parental consent, we will take steps to remove that information from our systems.

X. Changes to this Policy

We reserve the right to modify this privacy policy at any time. We will notify you of significant changes by:

We recommend reviewing this policy periodically to stay informed about how we protect your information.

XI. Contact Us

If you have questions, concerns or requests related to this privacy policy or the handling of your personal data, you can contact us:

Email: soporte@gamematch.app

Last update: 21/02/2026